Shipping Policy

All products are made to order and produced specifically for each purchase.

Processing time

Orders are typically produced within 2–5 business days before shipping.

Shipping times

United States: 2–5 business days

International: 10–30 business days

Shipping times are estimates only and may vary depending on your location, carrier performance, customs processing, and seasonal demand.

Tracking

All orders include tracking information once shipped.
You will receive a tracking link as soon as your order is dispatched.

Shipping carriers

Shipping carriers are selected based on availability and destination to help ensure reliable delivery.
If your order includes multiple items, they may arrive in separate shipments.

Delays

While we aim to meet all estimated delivery times, delays can occur due to:

high order volumes

customs processing

carrier disruptions

weather conditions

incorrect shipping information

We appreciate your patience and will assist if any shipping issues arise.

Incorrect addresses

Please double-check your shipping address at checkout.

If an order is returned due to an incorrect or incomplete address, or because it was unclaimed, the customer may be responsible for additional shipping costs to resend the package.

Delivered but not received

If your tracking shows the order as delivered but you have not received it, we recommend:

checking with neighbors

checking secure delivery locations

contacting your local carrier

If you still need help, please contact us and we’ll do our best to assist.

Customs, duties & taxes (IMPORTANT FOR EU)

International orders may be subject to customs duties, taxes, VAT, or import fees depending on your country.

These charges are determined by local authorities and are the responsibility of the customer.

We do not control, collect, or reimburse these fees.

EU customers

If you are located in the European Union or United Kingdom:

Delivery times are estimates and may vary depending on customs processing and local delivery services.

By placing an order, you acknowledge that any applicable import duties, VAT, customs charges, or taxes are your responsibility.

Nothing in this Shipping Policy affects your statutory consumer rights under applicable law, including your right of withdrawal where applicable.